Service & Usage: feature interactions, pages viewed, logs, timestamps, and performance metrics.
Device & Network: IP address, browser type, OS, device IDs.
Billing: payment method tokens and transaction records (handled by compliant processors; we don’t store full card numbers).
Support Content: messages, attachments, ticket history.
Integrations: data you connect from third-party systems (e.g., POS, sensors, or analytics) per your configuration.
Provide core functionality (dashboards, billing, analytics, alerts).
Personalize the app and recommend relevant features.
Monitor reliability, debug issues, and prevent fraud/abuse.
Communicate about updates, security, and support.
Comply with legal obligations and enforce terms.
Where required by law, we process your data because it’s necessary to deliver the Service under our contract with you, for our legitimate interests in running and securing the platform, with your consent (e.g., certain marketing), or to meet legal obligations.
We use cookies and similar tools to remember preferences, keep you signed in, and understand how features are used. You can adjust your browser settings to block or delete cookies; some features may not work as intended without them.
Vendors: hosting, analytics, payments, and support providers under contracts that protect your data.
Customer-enabled integrations: we share data only per your settings with systems you connect.
Legal: to comply with law, protect rights, or respond to lawful requests.
Business changes: as part of a merger, acquisition, or asset transfer, with notice where required.
We do not sell personal data.
If data is transferred outside your country, we use appropriate safeguards (e.g., contractual clauses) as required by applicable law.
We retain personal data for the period necessary to provide the Service and meet legal, accounting, or reporting requirements, after which it is securely deleted or anonymized.
We apply industry-standard security measures including encryption in transit, access controls, monitoring, and regular reviews. No method of transmission or storage is 100% secure, but we work to continuously improve our protections.
Depending on your location, you may have rights to request access, correction, deletion, restriction, or portability of your personal data, and to object to certain processing. We’ll respond in accordance with applicable law.
We may update this Policy from time to time. We’ll post the new version here and update the “Effective date.” If changes are material, we’ll provide additional notice.
